You're dealing with circle-talkers. I'm one, and it drives my husband nuts. But unfortunately, a lot of people process that way.
Often what they say is relevant, at least to the person talking ... it's just linear talkers, those who get straight to the point, tune the circler out, or try to redirect to where they think it should go, and circlers get lost and oh, boy.
The best way is to let the circler say what they have to say, and THEN ask questions to clarify how their c,d and e connect to your a nd b.
You actually spend less time than if you try to mid-direct mid-ramble.
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Often what they say is relevant, at least to the person talking ... it's just linear talkers, those who get straight to the point, tune the circler out, or try to redirect to where they think it should go, and circlers get lost and oh, boy.
The best way is to let the circler say what they have to say, and THEN ask questions to clarify how their c,d and e connect to your a nd b.
You actually spend less time than if you try to mid-direct mid-ramble.
*g*
B